Partnering With Consumers

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The staff at the Albury Day Surgery endeavor to provide all patients with the best possible care. Honest input and feedback from our patients helps us to continually improve.

We survey patients regularly on a range of services such as waiting times, staff interaction, cleanliness, informed financial consent, patient privacy and the provision of pre and post-op information.

We also survey carers, doctors and suppliers. All feedback, whether positive or negative is welcomed and promptly acted upon.

Patient Complaints and Feedback 

If you’d like to make a complaint please download and return our Patient Complaints Form.

Please send any feedback via post or email to:

Attention: Office Manager
Albury Day Surgery
PO Box 970
Albury NSW 2640

If you would like to view our patient satisfaction survey's please follow the link below.
Patient Satisfaction Survey results November 2023-April 2024
Colonoscopy patient survey results July-Dec 2023

Complete a Patient Satisfaction Survey- HERE

If you would like to review our Consumer and Community Engagement please click the link below.
Consumer and Community Engagement in Health Care.

Australian Commission on Setting Goals for Patients