The staff at the Albury Day Surgery endeavor to provide all patients with the best possible care. Honest input and feedback from our patients helps us to continually improve.
We survey patients regularly on a range of services such as waiting times, staff interaction, cleanliness, informed financial consent, patient privacy and the provision of pre and post-op information.
We also survey carers, doctors and suppliers. All feedback, whether positive or negative is welcomed and promptly acted upon.
We use feedback from our patient satisfaction surveys for staff education and discussion. We partner with our consumers to provide
continual Quality Improvement.
If you’d like to make a complaint please download and return our Patient
Complaints Form.
Alternatively you can address your complaint directly to our General Manager via email or post.
Please send any feedback via post or email to:
Attention: General Manager
Albury Day Surgery
PO Box 970
Albury NSW 2640
If you would like to review our Consumer and Community Engagement please click the link below.
Consumer
and Community Engagement in Health Care.