'To provide personalised Quality healthcare to members of our community, whilst ensuring the Safety of all patients, staff and VMO's'
Albury Day Surgery Vision and Mission Statement
The Albury Day Surgery is committed to:
Patient Focus and engagement:
-Providing patients with the highest level of care
-Treating patients and carers with respect for race and culture
-Involving patients and carers in patient care decisions where appropriate
Leadership and relationship Management:
-Efficient management
-Ensuring all staff are properly trained and supported
-Providing a safe and happy workplace for employees, patients and VMO's
Process Approach and Evidence based decision making for Improvement:
-Providing an effective and safe environment for treatment
-Using the Plan, Do, Check and Act method to improve our processes & service
-Learning from past experiences to maintain growth
"Professionalism of the staff"
Patient
"I express my thanks for the exceptional level of care and professionalism of the staff."
"Amazing Staff"
Patient
"To the amazing staff at Albury Day Surgery,
Thank you for making my experience as good as possible. You were all so incredibly kind and compassionate, I'm blown away by the level of
care you provided. It is so commendable to work in your field particularly at the moment and I hope you all can recognise the huge
positive impact you have on peoples lives daily. You are all incredible!"
"Good Care"
Patient
"Thanks to all of you, for the good care I had last Monday. This card expresses my feelings! We love to recommend you. Keep on.. We wish you all the best!"